IN THE KNOW

Unaccompanied children are welcome to travel to and from, as well as transit through Thailand.
For more information please contact the Customer Services Department at the airport.

For those of you who need assistance when arriving or departing the airport, please contact the Customer Services Department at the airport. Facilities provided for handicapped persons are as follows:

Passengers bringing in or sending out plants or plant products should adhere to the relevant regulations. The Plant Quarantine Office at the airport is responsible for this matter.

Before departing for any country, make sure whether the country of destination requires a medical check-up certificate or not. If it is required, passengers can request it from the Health Control Department at the airport.
Moreover, passengers from a stricken country arriving in the Kingdom of Thailand may require proof of inoculation. The passenger has to inform the Health Control Department at the airport of his/her entry into the country.

Since 1 June 1999, all tourists travelling to Thailand who purchase goods from stores and shops & retail outlets labelled with "VAT REFUND FOR TOURISTS" are able to receive value added tax (VAT) refunds before departing Thailand. Tourists will immediately receive cash refunds at the tax refund counter in the departure hall of the airport.

Visitors who want to claim value-added tax refunds can obtain application forms when making purchases at stores displaying the VAT Refund for Tourists logo. VAT refunds may be claimed at the airport if the total amount comes to more than 5,000 Baht. In order to claim your refund you will need to fill out form P.P.10 when you purchase your product. Tourists are eligible to receive the P.P.10 form at the time of purchase, when the total purchases come to more than 2,000 baht.

Prior to airport departure, visitors must present a completed form, plus passport information and goods purchased to customs officers. Certain luxury goods must also be shown to a revenue officer. Refunds will be in draft form or credited to your credit card. For more information, please contact VAT Refund office at the airport.